A Career with WolfePak

We’re always interested in talking with skilled, experienced people.

WolfePak is a growing company and we’re always interested in talking to candidates for software development, conversion, customer service and technical support.

careers at wolfepak software

WolfePak is a growing company and we’re always interested in talking to candidates for software development, conversion, customer service and technical support. Please send your resume and cover letter referencing the position of interest to [email protected].

 

Current Positions

Business Development Representative

Are you a go-getter? We’re looking for someone to drive new sales opportunities for our sales teams. As a Business Development Rep, you’ll play a key role in building new business across our oil and gas product lines. If you’re a good communicator and a quick study, this is your get-experience job. You’ll work alongside driven, hard-working people where everyone has a desire to win. You’ll be supported by sales-ready content and materials that address buying needs. Backed by a motivated, energetic Marketing team, you’ll have the tools and support to successfully engage with high-value prospective users.

Gain high-tech experience in a secure, fast-paced company with cool products. Expect to learn, to be challenged, and to have fun. We're a trusted partner to 1,900 oil & gas firms, helping our customers innovate with confidence. Our mission is to simplify the hardest problems, automate operations, and help our customers maximize their profitability. To do that, we need exceptional people on our team.

Qualifications:
  • Outreach to people who are interested in our products
  • Set appointments with key decision-makers
  • Source, qualify, and close sales to new logo customers
  • Upsell and cross-sell products to our existing customers
  • Record and track activities, notes, and feedback in the CRM for each outreach and conversation
  • Create a seamless handoff to sales team to accelerate the sales cycle
  • Consistently apply company and product messaging in all communications
Key Responsibilities:
  • Respond to and qualify incoming web and phone inquiries regarding WolfePak products
  • Conduct high-level conversations with senior executives in prospect accounts
  • Evangelize WolfePak’s Oil & Gas suite of software products
  • Achieve monthly quotas of qualified opportunities and closed business
Benefits: WolfePak offers a casual business work environment, generous PTO, and a competitive compensation structure that includes sales commissions, paid health insurance and a 401(k)-retirement plan. We have a positive culture designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization. WolfePak is dedicated to individual growth opportunities and we would love the opportunity to discuss with you in more detail!

WolfePak is an equal opportunity employer.

Customer Success Advocate

We are seeking a Customer Success Advocate (CSA Level 1) who will play a critical role in our WolfePak Software business model. The CSA will ensure that maximum value is derived from all of the WolfePak products and services by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives. Ultimately, the CSA’s goal is to ensure that the value derived from the WolfePak solution far exceeds our customer’s expectations; as such, this role requires customer management experience. Additionally, this role relies heavily on personal accountability for results, a willingness to go ‘the extra mile’ for WolfePak customers, and a collaborative approach that brings the best of WolfePak to each and every customer.

Qualifications:

  • Minimum 1-2 years’ work experience in accounting or applicable education/certification.
  • Familiar with change management practices, change communications and process re-engineering. Accountable for results and deliverables; self-starter who works independently and proactively.
  • Ability to listen to customer needs, find a solution to meet those needs, and communicate that solution to management and client.
  • Excellent interpersonal/customer relations skills; clear and concise verbal and written communicator, effective in person and by phone.
  • Working knowledge of Microsoft Office Suite.

Key Responsibilities:

  • Serves as trusted advisor and thought-partner for customers.
  • Proactively develops the adoption and measurement plan as well as solution “course corrections” as necessary
  • Respond to client emails/phone calls in a professional manner.
  • Prepares materials to support articulation of WolfePak benefits to customer teams.
  • Collect information in regards to software enhancements by working with clients designing, developing, and troubleshooting new and existing software programs.
  • Assess client needs and recommend additional products to ensure clients are utilizing the software to meet their company’s ever-changing needs.
  • Communicate with clients, teammates, and subject matter experts to assist with resolving client needs.
  • Review and test each new release for quality assurance.
  • Create and maintain training and class documentation.

WolfePak is a growing fast-paced company with cool products. Expect to learn, to be challenged, and to have fun. We're a trusted partner to more than 1,900 oil & gas firms, helping our customers innovate with confidence. Our mission is to simplify the hardest problems, automate operations, and help our customers maximize their profitability. To do that, we need exceptional people on our team.

WolfePak offers a casual work environment in either Abilene office or remote, generous PTO, and a competitive compensation structure that includes 401(k) retirement plan (with the company matching up to 5%), paid health insurance, life insurance and short-term disability. We have a positive culture designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization. WolfePak is dedicated to individual growth opportunities and we would love the opportunity to discuss with you in more detail!

Please submit your resume and cover letter to [email protected] referencing "Customer Success Advocate" in the subject line.

Thank you to all candidates; while we are unable to respond to all submissions, we will be reaching out to candidates that fit the profile.